FAQ

HOW DO I MAKE A PURCHASE?

Step 1: Select item(s)

Step 2: Purchase without account

Step 3: Add shipping address 

Step 4: Select payment option 

Step 5: Complete purchase and receive order confirmation number


* Once your order has been completed, you will receive an email containing your order confirmation number from Step 5. 


WHAT PAYMENT METHODS DOES GOAL STORE ACCEPT?

You can choose to pay with KCP. Your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Datacash Ltd. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company.



WHERE IS MY ORDER?
Shipment Tracking

CJ LOGISTICS (KOREA): Within 2-5 business days

We aim to dispatch all orders within 48 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch, Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking number.



HOW can I exchange my order?

If you wish to exchange to a different item or size,please return for full refund and make a new order.


HOW can i REturn my order?

We apologize for your inconvenience, but due to limited quantity for this pre-season lineup, we can only give you 2 days to arrange a return upon receipt. To arrange a return, click ‘My Order’ and sign into your order account (order number, phone). Then submit the return application in “My Order” page.


View more information.


Do you need any help?

We would love to hear from you on any questions or feedbacks. Please send us an email (assist@goal-store.com) or fill out the contact us form from below.


Send us an email: 

assist@goal-store.com


CONTACT US


Stay in touch for new releases
and promotion updates
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Customer Service Center

7, Apgujeong-ro 10-gil, Gangnam-gu, Seoul, Korea, 06028 
Email : assist@goal-store.com | Personal info manager. Eunsung Kim
[business info]

© GOAL-STORE.COM  All rights reserved.


Owner. Hoon Kang | Company Registration No. : 220-81-83676 | E-commerce Registration. 2016 - Seoul Gangnam - 03076


    

   
Stay in touch for new releases 
and promotion updates
Submit

Customer Service Center

7, Apgujeong-ro 10-gil, Gangnam-gu, Seoul, Korea, 06028
Mail : assist@goal-store.com

© GOAL-STORE.COM  All rights reserved.


Company Registration No. : 220-81-83676 | Telecommunication services registration No.: Gangnam - 10630